FREQUENTLY ASKED QUESTIONS

Welcome to our FAQ dedicated to the Stayin store in Aix-en-Provence. We are happy to answer your most frequently asked questions to make your shopping experience pleasant and hassle-free. If you have any additional questions, please do not hesitate to contact us directly.

Our store is open Monday to Saturday from 10:00 a.m. to 7:00 p.m. We are closed on Sunday.


Our address is: 1 Cours Sextius, 13100 Aix-en-Provence, France.


  • Yes, we accept returns and exchanges within 14 days of your purchase, provided the items are unworn and in their original packaging. See our returns policy for more details.

Yes, we offer gift cards of different values. It's the perfect gift for your loved ones who love fashion.


Yes, we regularly organize sales and special promotions. Be sure to follow our social media channels and subscribe to our newsletter to stay informed about current offers.


Yes, you can order an item online and choose the in-store collection method when choosing delivery.


Do you have a specific question?

Contact us

We accept payment by credit/debit card, cash and gift cards in store. Online, we also accept payments by PayPal and Apple Pay but also payments in installments with Alma.


Of course ! Our knowledgeable sales team is here to advise and help you find the perfect outfits to suit your style and needs.


Delivery costs and delivery times vary depending on shipping methods and destinations. Please see our delivery policy .


Yes, you can track the status of your order using your tracking number provided to you when processing your order.


Yes, we offer international delivery to many countries. Shipping costs vary depending on destination.


You can cancel or modify your order until it has been shipped. Contact our customer service for assistance.


Use our online size guide to find the size that suits you best.